We respect your data and privacy
Bubble Rush events, this website and associated social media channels, are organised and managed by Extreme Adventure Ltd.
Extreme Adventure takes the privacy of its customers’ data (including newsletter subscribers) very seriously. We are committed to safeguarding your personal information when you are using our services, including this website. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information.
Please read the following policy to understand what data we may collect, how we use it and the steps we take to ensure it is kept secure.
Please note, this Website contains links to other websites that are not controlled by us.
These links are provided for your convenience. We are only responsible for our privacy policies and our security. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit, and each organisation that holds your personal data.
Unless stated otherwise, Extreme Adventure Ltd is the data controller in respect of all personal data collected by us on this Website or otherwise. This means that we are responsible for ensuring that we do so in full compliance with the General Data Protection Regulation 2018, and all other related privacy laws and any codes of practice issued by the Information Commissioner.
For further information about privacy and data consent, please visit the Information Commissioner’s Office website a www.ico.org.uk
When do we collect data?
We can collect data on you from a variety of different sources. These include:
- When you purchase products or services from the site or over the phone;
- When you become a subscriber;
- When you speak to our customer services personnel
- Via explicit data capture measures, for example by entering competitions and completing surveys; and
- We use Google remarketing to capture cookie information so we can target visitors who have shown an interest in our services/products. If you would like to opt out, visit your AdSettings.
In any of the above cases the data we collect could be personal data.
What do we do with your personal information?
When you contact us we may need to collect information about you to process your enquiry, fulfil your order and provide you with the services you expect. This information may include, but is not limited to, details such as your name, your address and your email and/or daytime contact number.
Unless we have your express consent we will only disclose personal information to third parties if this is required for the purpose of completing your transaction with us. For example we may need to share your details with the charity organising the event you are taking part in so that they may respond directly to you.
In some situations we may disclose your data to certain permitted third parties, such as our own professional advisers who are bound by confidentiality codes, and on occasions when we are legally obliged to disclose your data.
We may also use the information you provide for internal administration and analysis in relation to Bubble Rush and other activites organised or planned by Extreme Adventure; this enables us to better understand our customers and plan events and offer products that are of interest to them.
Some information and emails sent to Extreme Adventure and/or Bubble Rush may be used as testimonials, but no e-mail or contact details will be displayed.
We do not sell, rent or trade your personal information to third parties for marketing purposes.
Storing and retaining your personal information
We will store your information on secure systems or databases operated by Extreme Adventure Ltd, or providers contracted by the Company. This information will only be available to those who are authorised to access it. We will always ensure that we retain your information in accordance with legal and regulatory requirements. If we feel that there is no need to retain your data, unless you have requested otherwise, your data will be archived.
Extreme Adventure retains and uses your personal information to provide you with the best experience by providing you with a personalised service and to give you details of events and offers which we think will be of interest to you, but only if you wish to receive it.
Your rights regarding your data
You have the right to ask us to stop storing your personal data at any time. In some circumstances we are required to retain your data for legal reasons. If you wish for us to stop communicating with you we recommend that you withdraw your consent to contact. We will then archive your record and details and will no longer make contact with you. However, withdrawing your consent to receive marketing and information materials from us does not mean that we may never contact you: If we need to contact you about administrative matters or another business reason we may be required to do so.
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Extreme Adventure Ltd
Registered address : Foxdale Cottage, Bunbury Lane, Bunbury, Tarporley, Cheshire CW6 9QZ.
Company Registration no : 5910765