Please ensure you have read and agree to these terms and conditions before registering to take part in Bubble Rush.
If you are signing up on behalf of a group please ensure that other group members have been made aware of these Terms & Conditions.
The event organiser (the organiser) referred to in these Terms and Conditions is Extreme Adventure Ltd.
5 Event Format and Cancellation
6. Data protection – How we will use your personal information
After the Bubble Rush event we would like to keep you informed by email about other 5k events we organise, including any future Bubble Rush 5k events in your region. If you do not wish to receive these emails you can opt out at any time by following the link on the email newsletter.
If you have any questions about Bubble Rush please contact us using one of the options on this website or contact our office (during office hours) on 01270 524075
ADDITIONAL EVENT TERMS & CONDITIONS – BUBBLE RUSH 2020
Due to the COVID-19 pandemic and Government restrictions on mass gatherings and social distancing it has been necessary to reschedule a number of our Bubble Rush events. These are exceptional circumstances and as the event organiser, Extreme Adventure is making every possible effort to ensure that we are able to deliver the events.
These additional terms and conditions are intended to clarify the options available in the event of a Bubble Rush organised by the company having to be rescheduled, to ensure as many people as possible are able to attend their chosen Bubble Rush event, or transfer between events. They do not replace any of our current terms and conditions.
If an event is rescheduled to a new date and/or venue in the current calendar year:
Tickets will automatically be transferred to the new event.
If a participant is unable to attend on the new date, the email from Extreme Adventure Ltd will set out the alternative options available.
We will transfer tickets to another Bubble Rush event organised by Extreme Adventure. There is no admin fee for transferring tickets to another event. The deadline for transferring tickets will be set out in the email, but this will typically be no later than 48 hours before the alternative event OR 48 hours before the date of the rescheduled event (whichever is sooner).
Participants moving to another event should be aware that it could be organised in partnership with a different charity, and they may receive communications from that charity in the run up to the event, in line with our event Terms & Conditions.
If the participant has set up a fundraising account for the charity partner of the original booked event they remain responsible for that commitment.
We will transfer tickets to the rescheduled original event to another person. We cannot refund the difference between ticket types, e.g. if an adult transfers a ticket to a child. It is the responsibility of the person transferring the tickets that the new attendee is aware of and accepts the event Terms & Conditions and the participant’s waiver (as per the original booking form). We reserve the right to email the new participant(s) to ask them to accept our Terms & Conditions and the event waiver. Any new participant(s) will not be able to participate in the event without accepting these conditions and signing the event waiver.
The original participant remains responsible for any fundraising commitment made to the charity partner.
Where a participant is unable to transfer to the rescheduled event or an alternative event they can choose to donate their entry fee to the nominated charity. This can be requested by completing the online form, a link to which is provided in the email or by contacting Extreme Adventure.
During these exceptional times we appreciate that participants may not be able to commit to attending the rescheduled event. We are therefore adding the option to request a voucher which will be redeemable for the equivalent ticket(s) at a Bubble Rush event organised by Extreme Adventure Ltd up to the end of 2021.
Requests for Credit Vouchers must be made within the time set out on the email notification sent by Extreme Adventure of the change of date. Credit vouchers cannot be issued after the date of the rescheduled event.
It will not be possible to receive a refund for any difference in price between the original purchase and the equivalent ticket for the 2021 event. Any additional places required for the 2021 must be purchased at the sale price at the time of purchase.
If an event is postponed to a date in the next calendar year
If an event is postponed to a date in 2021 we will automatically transfer tickets to the new date. Participants will need to notify us if they do not wish to transfer to the new date.
They will be offered the same options as in points 1 – 4 above.
If we do not hear from the participant within the time scale set out on the notification email we will assume they have chosen to transfer to the new date and will reissue their tickets.
Extreme Adventure Ltd. April 2020